Emotional Intelligence (EQ) describes human ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence- Cooper (1997). For human beings to be successful in life and workplace, they need the skills of EQ such as good character- including attributes such as honesty, energy, trust, integrity, intuition, imagination, resilience, purpose, commitment, influence, motivation, sensitivity, empathy, humour, courage, conscience, and humility.

Recent research findings, particularly those of the IHM (2002) have clearly demonstrated that human success and well being are critically driven by the forces of emotions. Infact, emotion is described as "energy in motion". Emotions are strong feelings such as love, happiness, fear, anger, sorrow, joy that move us. No wonder Emotional Intelligence (EQ) has been described as a set of emotional and social competencies that lead us to success. The ability to successfully deal with daily environmental demands ultimately influences a person's overall well-being.